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Automated Gates Services
Prices & Conditions

Pierhead Gates offer a selection of maintenance services to meet your requirements. Prices vary according to the distance from our workshop and the amount of cover you require. See below for areas and prices, if your area is not listed we will prepare a quotation for you.

We will always try to be on site within 48 hours. When we are on site if it is not possible to repair the fault immediately we will quote for extra work and parts required.

Please make sure that you know how to operate the manual release system for use. In and emergency keep the manual key in a safe place.

AREA 1 Up to 40 miles radius from our workshop includes -
Altrincham
Burtonwood
Leeds
Lowton
Oldham
Liverpool
Sale
Macclesfield
Bolton
Southport
Knutsford
Lancaster
Standish
Stockport
Wilmslow
Skipton
Rossendale
Kirby Lonsdale
Blackburn
Morecambre
Leigh
Chorley
Parbold
Preston
Burnley
Warrington
Manchester

AREA 2 Between 40 and 80 miles radius from our workshop -
Barrow-in-Furness
Birkenhead
Stafford
Nottingham
Derby
Chesterfield
Kendal
Crewe
Cannock
Stoke on Trent
Penrith
Doncaster
Sheffield
Mansfield
Darlington
Chester
The Wirral
Wrexham

EMERGENCY CALL–OUT CHARGES
AREA 1 - £100 includes call-out charge and up to 1 hour on site, then £30 for each additional hour

AREA 2 - £140 includes call-out charge and up to 1 hour on site, then £30 for each additional hour

N.B. – Someone must always be present when our engineer calls

STANDARD SERVICE COSTS
AREA 1
£125 AREA 2 £180

This includes:

  • Checking the whole automation system and adjusting where necessary
  • Lubricating the system where required
  • Topping up oil levels
  • Lubricating the gate hinges
  • Touching up minor blemishes to the paintwork for gates which have been installed by ourselves
  • Checking batteries
  • Test and adjust intercom/video where applicable
  • Discussing any problems with clients

Annual Service Contracts
Automated gates have electrical and mechanical parts and will require servicing. A service is usually a yearly visit in domestic situations but may be required more often where there is heavy usage, such as a shared entrance or industrial site.

Area 1
One visit per year - £120
Two visits per year - £220
Three visits per year - £400
Area 2
One visit per year - £180
Two visits per year - £330
Three visits per year - £580

MAINTENANCE CONTRACTS
Maintenance contracts include a minimum of one service per year, plus the added advantage of up to four call-outs per year which can be made without any extra charges for labour. Any parts used will be charged at list price if they are not covered by the warranty.

N.B. If we are called out and no fault is found with our equipment, a charge may be made.

Area 1
One service per year - £230
Two services per year - £340
Three services per year - £510
Area 2
One service per year - £380
Two services per year - £540
Three services per year - £790

TERMS AND CONDITIONS

  1. Payments are due in advance unless you have a credit account with us
    Someone must always be available when our engineer arrives on site, so we can gain access or obtain permission to fit replacement parts. Your absence will lead to extra costs for wasted journeys.
  2. All parts used will be charged for at list price, unless covered by the guarantee.
  3. Any call-outs where no fault is found, where the fault is due to misuse or anything other than faulty equipment or installation, will be charged at the Emergency Call-out Rate even if still under guarantee.

ANY UNAUTHORIZED PERSON CARRYING OUT WORK ON OUR INSTALLATIONS COULD COMPROMISE SAFETY AND WILL INVALIDATE ANY GUARANTEE.